FAQs – Neehaar

NEEHAAR — Frequently Asked Questions

1. How do I choose the right size?

Each product page includes a size guide and “Check My Size” section to help you find the perfect fit. If you're between sizes, we recommend choosing the larger size for added comfort.

2. What fabrics are used in NEEHAAR products?

NEEHAAR pieces are crafted using premium breathable fabrics chosen for comfort, durability, and everyday elegance. Fabric details are listed clearly on each product page.

3. Do the colors look exactly the same as the pictures?

We strive to present products as accurately as possible. However, slight variations in color may occur due to lighting during photography or screen display settings.

4. How long does delivery take?

Orders are usually processed within 24–48 hours. Delivery typically takes 3–7 business days across India, depending on your location.

5. Can I exchange a product if the size doesn’t fit?

Yes. If the size doesn't fit, you can request a size exchange within 7 days of delivery, provided the product is unused and in original condition.

6. Do you offer Cash on Delivery (COD)?

Currently, Cash on Delivery is not available. We accept secure prepaid payments through UPI, Cards, Net Banking, and other online payment methods at checkout.

7. How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS so you can monitor your delivery status.

8. How should I wash or care for my clothing?

For best results, we recommend gentle hand wash or machine wash in cold water. Avoid harsh detergents and direct sunlight to maintain fabric quality and color.

9. Can I cancel or modify my order?

Orders can be cancelled or modified within a short time after placing the order. Please contact our support team as soon as possible for assistance.